| DELIVERY |
Our online shop currently accepts orders for delivery to addresses within the UK. For delivery to all other destinations please contact us first for a quotation. We aim to process your order within 2 to 3 working days although at busy times this may be longer. Longer processing times when necessary are displayed clearly on the website, otherwise standard processing times apply.
PLEASE NOTE: ORDERS ARE CURRENTLY BEING PROCESSED IN 5 WORKING DAYS.
These are dispatched with Royal Mail Post (signature required) with the option of 1st or 2nd class. The estimated delivery times are as follows:
1st class post: the following working day including Saturdays
2nd class post: within 2 to 3 working days including Saturdays
1st class items over 2kg in weight may be sent with Parcelforce 24 or in multiple delivery boxes.
2nd class items over 2kg in weight may be sent with Parcelforce 48 or in multiple delivery boxes.
Please allow extra time for delivery to outlying areas of the UK.
European & worldwide deliveries
Please contact us first for a delivery quotation for candles to Europe and the rest of the world.
UK orders can be placed online through the shop and checkout system.
Packaging and delivery charges will be calculated and added to your order before you proceed to the checkout.
If you would like to send your order as a gift to an address other than your own please enter your chosen delivery address as you proceed through the checkout system.
A personal message can be added when you place your order. Please select 'Gift Messages' from the side menu for more details.
Payments can be made with a credit/debit card or with a Paypal account.
Once you've proceeded through the checkout system we will send you confirmation of your order by email.
You will also receive an email to confirm when your order has been dispatched.
Our delivery times are subject to Royal Mail / Parcelforce carrying out the delivery of your order and their terms and conditions. For more information please refer to the Royal Mail / Parcelforce websites.