TERMS AND CONDITIONS


DELIVERY

For general delivery details please refer to our 'DELIVERY' page from the main menu.

Our estimated delivery dates are subject to Royal Mail carrying out the delivery of your order as suggested and according to the terms and conditions of Royal Mail on their website.

RETURNS AND REFUNDS

If you wish to return your goods please email us to let us know and then return them to us in perfect condition within 14 days. Please note that we are unable to cover the cost of the return postage. We recommend that if you are returning goods to us that this be done by recorded delivery. Please ensure that the goods are packaged adequately to avoid damage during postage. Once we have received the goods intact then we will be able to refund you the initial value of your order.


DAMAGED GOODS

If your order arrives damaged please let us know as soon as possible by email. We will ask you to return the goods to us and reimburse you for the cost of the return postage. Once we've received the goods and confirmed that they were damaged during the initial postage then we will fully refund your order (including the original postage cost).

 

Gold&Black Beeswax Candles reserve the right to amend or withdraw products at any time. You agree not to reproduce, copy, transmit, publish, display, commercially exploit or create derivative works of such material and content without consent from Gold&Black Beeswax Candles.

 

Gold&Black Beeswax Candles is a trading name of Flying Duck Creative Ltd.
10A Victoria Avenue, Swanage, Dorset BH19 1AN
® Registered in the UK No 04938215 Suite 8a, Bourne Gate, 25 Bourne Valley Road, Poole Dorset BH12 1DY